Please chat with us to request a price adjustment. A “Chat Online” link is located at the bottom of this page.

Price adjustments can only be made within 10 days of your purchase and only if the original purchase was made without a promotion code applied.

• You will be refunded the difference in price to your original form of payment

Please include:

• Order Number
• Email address
• First and Last Name
• Daytime Phone
• Shipping Address
• Items to Adjust
• Sale Event or Date
• Promotion Code (optional)
• Reason for Inquiry: Price or Promotion Adjustment

For your protection, please do not send us your account number.

Please note: Due to customer privacy and security concerns, Macy’s does not accept price adjustment requests submitted via applications or 3rd parties. Only requests submitted directly by a customer will be accepted.

For Furniture and Mattress Sales Price Adjustments please email contact@fashionlifehouse.com

To qualify for a Sale Price Adjustment, the sale price adjustment needs to be submitted NO LATER than 10 days:

• White Glove, In-Home, & Room of Choice – 10 days from date of delivery
• Parcel from Warehouse – 10 Days from date shipped from the warehouse
• Parcel from Vendor- 10 Days from date shipped from the vendor

Please include:

• Salescheck Number
• Email address
• First and Last Name
• Daytime Phone
• Shipping Address
• Items to Adjust
• Sale Event or Date
• Promotion Code (optional)
• Reason of Inquiry: Price or Promotion Adjustment
  Furniture And Mattress Sales Price Adjustments

For your protection, please do not send us your account number.

Please note: Due to customer privacy and security concerns, Macy’s does not accept price adjustment requests submitted via applications or 3rd parties. Only requests submitted directly by a customer will be accepted.