Order Fee Information
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Shipping Surcharges
A $10 shipping surcharge on domestic orders applies to customers living outside the contiguous United States: Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau, and U.S. Virgin Islands. Additionally, certain items may bear a shipping surcharge due to size and/or weight.
Sales Tax
We collect sales tax in locations where we have a legal obligation to do so. Here are some breakdowns of how these taxes are calculated, charged, and shown:
- Actual taxes charged are calculated based on state and local taxes of the location where your order is being shipped
- The taxes that appear in your order at checkout are estimated and may differ from the taxes you are ultimately charged
- If your state is exempt from sales tax, your shipping confirmation will reflect your new total
- You are charged only when your order ships
- In some states, delivery charges and gift wrap are also subject to tax
- If your order is broken up into multiple shipments, the total sales tax for the order will be split across the various shipments
- If you place an in-store order, the sales tax will be based on the location of the store that’s placing the order
Note: Some Macy’s store locations are required by local laws to charge a nominal bag fee for merchandise bags provided at the customer’s request for in-store or pick-up purchases. If you don’t want to pay this fee, you’re welcome to bring your own bag/tote to the store.